If you’re a stay-at-home mom, a virtual job can help you find that balance between raising a family and earning a steady income. Moms who want to contribute financially to their family while taking care of their children can find work as virtual assistants, customer service representatives and telemarketers. Home-based positions tend to be more flexible and allow you to create a schedule around the schedule of other activities.
In order to work from home, you need to be able to dedicate enough hours each day to complete a shift or accomplish all daily tasks required. If you have small children, you may need to hire a babysitter or consider daycare options so you aren’t distracted during your shift. Many companies have specific criteria that require employees to work in a quiet environment in order to better serve their customers.
For most work-at-home jobs, you will need a computer, Internet connection, dedicated phone line, and other items including a printer, fax machine, or transcription equipment. When applying for a virtual position, you should ask if special equipment will be needed. You may have to attend on-site training for a week or longer to learn how to use special equipment or to learn more about the company’s customer service procedures.
Depending on the job experiences and training you already having, obtaining a work from home position may be easier than you think. Virtual secretary jobs are best for those who have worked in business administration or those who have typing and other office skills. You can start your own virtual assisting business, or you can work for a virtual assisting service. Common job tasks include typing documents, transcription, email monitoring, meeting planning, event planning, and maintaining business calendars. You may also be asked to edit reports and other documents, create spreadsheets, or update web pages.
Work-from-home customer service positions require prior customer service experience in many cases. Because you will be answering customer questions, taking reservations, and processing orders, you need to have excellent typing and data entry skills. You should also be able to talk to customers easily and be able to problem solve quickly in order to maintain quality customer service. If you enjoy helping others and are able to maintain a professional demeanor in any situation, this position may be for you.
At-home telemarketing positions are best for those who feel comfortable speaking with others and selling goods and services over the phone. Some companies prefer hiring employees that have sales or telemarketing experience, but others are willing to train the right people.
Other virtual positions include appointment setting, reservation services, concierge services, and help desk services.
There are many places to look when trying to find a virtual job. Paid online classifieds (and a few free classified sites like Craigslist), job boards, and company websites are some of the best places to look. If you’re interested in starting a virtual assistant service, you should ask former employers, former co-workers, place an ad in trade newspapers or local newspapers, and join a small business group in order to meet people who may be in need of your services.
When you find a virtual position that interests you, sending a professional resume either by mail or email will make a great first impression. The competition for virtual positions can be tough, but if you approach your search in a professional manner, you should be able to find a few potential employers in a short amount of time.